Our pledge: We work with individuals, couples and teams. We talk with you to get a sense of what’s going on, what’s helping you and what’s causing problems. We aim to do this within one or two working days.

Next steps: The next step might be a couple more sessions with our wellbeing team, a mental health assessment with one of our MH professionals, or a series of Team Wellbeing Hubs. We aim to support you and/or your team in the simplest and most effective ways possible – one step at a time – with a review at the end of each step to see if you are satisfied with progress made or whether you or your team need more support.

Getting it right: We know that there are a lot of wellbeing resources out there. We will signpost you to access the right support at the right time. When this is not possible, we have a small number of talking therapy treatments available – these will be discussed at your review if appropriate.

Equality, Diversity and Inclusion (EDI): We will ensure our work is considerate and aligned to the EDI agenda and vision, set out under the BOB ICS EDI strategy with a summary document also now available.